Privacy Policy

Last Updated: October 2024

Unlead.ai (“we”, “us”, or “our”) operates the website [https://unlead.ai] (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from Site users. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our platform. Any changes to our Privacy Policy shall be notified to you via email directly.

Consent

By using our Website, the Users Consent to the use of their data as per the conditions set out in this Privacy Policy. You can withdraw this consent anytime by emailing us at the contact given.

Country Specific Policy

Unlead complies with the GDPR for users in the European Union and UK. We adhere to the GDPR as per the EU Regulation and UK Data Protection Act.

We also comply with the California Consumer Privacy Act. If you are a California resident, you have certain rights regarding the personal information we collect from you. These are included in Part 6 of this Privacy Policy.

1. Information We Collect

We collect several types of information when you visit our website, to provide and improve our services to you:

  • Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide when you sign up or interact with our platform.
  • Usage Data: Information on how the Site is accessed and used, such as your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Technology: We use cookies and similar tracking technologies to monitor activity on the Site and store certain information. Cookies are used to improve user experience and for analytical purposes.
  • Location Data: To improve our services, we collect location data including User's geographical location, IP address they use. We also use Google Maps API to gather information about your location, GPS and other sensors to obtain your location.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To operate and maintain our website.
  • To personalise your experience.
  • To improve our services, customer support, and features.
  • To send marketing and promotional content, with your consent.
  • To respond to your inquiries and provide you with user support.
  • To prevent fraudulent activity and protect the security of our platform.

3. How We Share Your Information

We will never sell your personal information. However, we may share your data with third parties in the following scenarios:

  • Service Providers: We may share your information with third-party companies that assist us in providing the services (e.g., payment processors, cloud storage services, customer support tools).
  • Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., subpoena, court order).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a third party.

4. International Transfers:

This policy will apply even if we transfer data to another country. We take reasonable security measures to ensure your personal data remains protected.

5. Data Security We take your privacy and data security seriously.

We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: You have the right to request the deletion of your personal information under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal data.
  • Data Portability: You have the right to request that we transfer the information we have collected to another organisation or directly to you. If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us at [privacy@unlead.ai].

7. Cookies Policy

We use cookies to enhance your experience on our platform. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but this may affect the functionality of the Site.

We use the following type of cookies on our website:

  1. Analytical Cookies: This helps us in improving design and functionality of our website by collecting data on how you access our website for e.g. content you access, how long do you stay on our website etc.
  2. Targeting Cookies: This collects information on how you use our website. This allows us to personalise the information you see on our website.
  3. Third Party Cookies: These are the cookies created by another website and we use them mainly to improve use experience and for analytical purposes.

For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to other sites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Unlead.ai

36 Carpenter Street, Carpenter Haus, Singapore 059915

Email: [privacy@unlead.ai]

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Unlead.ai

36 Carpenter Street, Carpenter Haus
Singapore 059915